Universe Docs
  • xyzDAO Overview
  • Beginner's Guide to Governance
  • FAQ Walkthroughs
    • How to get $XYZ tokens?
    • How to obtain voting power (stake) in the DAO?
    • How to lock $XYZ to increase voting power?
    • How to delegate voting power (vXYZ)?
    • How to return delegated voting power (vXYZ)?
    • How can I earn rewards from the USDC/XYZ pool?
    • How to withdraw $XYZ from the DAO?
    • How to create a proposal?
    • How to vote on the proposal?
  • DAO Specifications
    • Diamond Standard
    • Thresholds
    • DAO Governance
    • Multiplier and Voting Power
  • Proposals & Voting
    • Proposals
    • Proposals State
    • Warm-Up
    • Abrogation Proposals
    • Voting
  • Token
    • $XYZ Token
    • Token Distribution
    • Air Drop
  • Distribution Programs
    • Yield Farming and LP Incentivization
      • Epochs
    • DAO Staking
    • Airdrops
  • xyzDAO NFTs & Resources
    • Polymorph FAQs
  • Universe Basics
    • Ethereum Basics
      • A Guide to Ethereum & Blockchains
      • What is a Blockchain?
      • Digital Wallets
      • What is ETH?
      • How do I get ETH?
      • What is gas?
      • How can I measure/predict the fees?
    • Marketplace FAQs
      • What are the Marketplace fees?
      • How do I buy an NFT?
      • How do I make an offer for an NFT?
      • How do I list an NFT?
      • How can I cancel my listing?
      • How do I change the price of my listing?
      • How do I accept an offer?
    • Wallet FAQs
      • Do hardware wallets work with Universe XYZ?
      • My transaction is stuck
      • Types of wallets
    • Minting FAQs
      • What is minting?
      • How do I Mint NFTs with Universe XYZ?
      • How do I create Collections on Universe XYZ
      • Where are my NFTs displayed?
      • Are my NFTs on Universe visible on other platforms?
      • Can I mint an NFT without putting it up for sale?
      • Can I sell NFTs minted on Universe on other platforms?
      • What is burning?
      • What is ERC-1155?
      • What is ERC-721?
    • Troubleshooting
      • Basic troubleshooting
      • How do I contact support?
  • Resources
  • Whitepaper
  • Discord
  • Twitter
  • Medium
  • Telegram
  • YouTube
  • GitHub
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  1. Universe Basics
  2. Troubleshooting

How do I contact support?

PreviousBasic troubleshooting

Last updated 3 years ago

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We have a private Discord server dedicated to tech support services for Universe XYZ.

Our support service is only for people in need of help with the Universe platform. You cannot stay within the server. You will get kicked.

You can ask general questions and troubleshoot via the main channel: #general-support

To create a ticket for privacy or any other reason, use the built-in ticketing system available via our ticket channel: #support-ticket

To reach our support server, .

click here